Privacy Policy
Last updated: January 2026
Happy Fly México, located at Carretera Pirámides km 2.5, Globopuerto Teotihuacán, San Juan Teotihuacán, Estado de México, C.P. 55800, is responsible for the processing of your personal data.
Personal data we collect
For the purposes described in this notice, we collect the following personal data:
- Full name
- Phone/mobile number
- Email address
- Payment data (processed by secure third parties)
Purposes of processing
Your personal data will be used to:
- Manage and confirm balloon flight reservations
- Contact you about changes or updates to your reservation
- Send your digital flight certificate
- Respond to information requests, complaints and suggestions
How to exercise your rights
You have the right to Access, Rectify, Cancel or Object to the processing of your personal data. To exercise these rights, send an email to hola@happyfly.mx.
Data transfers
We do not transfer your personal data to third parties without your consent, except for the exceptions provided by applicable Mexican law.
Changes to this policy
Any modifications to this privacy policy will be published on this page. We recommend reviewing it periodically.
Contact
For questions about this privacy policy, contact us at hola@happyfly.mx or call +52 55 8842 3617.